Skip Tracing Owners#

Skip tracing finds the contact information for property owners — phone numbers, email addresses, and mailing addresses. You can skip trace a single parcel or run it in bulk across an entire list or set of projects.

Single skip trace#

From any property details panel on the map, click Get Owner Contact in the Ownership section (or go to the Contacts tab). This runs an instant lookup.

Free accounts include three contact samples. After the samples, standard lookups cost 1 credit, enhanced parcel lookups cost 3 credits, and Whitepages retries cost 2 credits. Cached results are free — if you've already skip traced a property, viewing the results again costs nothing.

What you get back:

• Owner names (individuals and business entities)
• Phone numbers with type labels (mobile, work, home) and carrier info
• Email addresses
• For business-owned properties: company name, member names, and roles
• Related contacts (relatives, business associates)

Bulk skip trace#

For larger jobs, use the Skiptraces tab in the left rail or the skip trace action from a list.

From the Skiptraces tab#

1. Select one or more projects (up to 1,000 parcels per batch)
2. Click Skiptrace — you'll see an estimated credit cost before confirming
3. Click Execute to start the run

The system streams progress in real-time showing each parcel as it's processed. When complete, you'll see a summary: total parcels, cached (free), successful, failed, and total credits charged.

From a list#

Open a list in the Lists section, select the parcels you want, and click Skip Trace in the action bar. The same process applies.

How credits are charged#

• Standard lookups: 1 credit; enhanced parcel lookups: 3 credits; Whitepages retries: 2 credits
• Parcels that have already been skip traced are cached and skipped at no charge
• If a provider returns no results, the credit is refunded automatically

Exporting results#

Click Export CSV in the Skiptraces tab to export contact data within your plan allowance. The export includes: project name, property address, county, APN, acres, owner name, mailing address, and up to 5 phone numbers and 5 email addresses per contact with type labels.

Tips#

• Skip trace in bulk to save time — the batch process handles fallback providers automatically
• Filter your projects by "Not Skiptraced" to see what still needs to be looked up
• Results are cached permanently, so you can always return to view contacts without spending additional credits