Reference
Frequently Asked Questions
Common questions about Pillar, the AI agent, billing, data sources, and platform behavior. Updated continuously as new questions come in.
Updated · May 2026
This page collects the questions that come in most often through email and support — answered directly so you can find the answer faster than asking.
The entries are grouped by topic. Use the search at the top of the page (or ⌘K / Ctrl+K) to jump to a specific question.
If you don't find your answer below, email us at support@pillar.codes — Pilly (our AI inbox agent) or one of the founders will get back to you.
Account & Billing#
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Map & Parcel Search#
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Lists & CRM#
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AI Agent#
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Data Sources#
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Mobile & Browser#
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Other#
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